I will survive!!

the rest of the week was somewhat non-eventful.. except... 

Wednesday was the chaos day of 85 morning appointments, and we were supposed to have a mandatory online staff meeting (seminar thingie).  we got a very late start because a euthanasia was supposed to come.. but they were late.. they arrived right when an angry client walked in.. so the good doctor had to deal with him.. plus a specialist.. and an alternate vet office.. AND handle the euthanasia. the angry client was there for 4 hours.. ranting and raving every chance he got. the good doctor was trying to get a prior vet to take his case, again, but he had been banned from that office as a client due to rudeness & hostility.

we have another client who at a preliminary appointment, was discovered to be a caution, possible 'fired' client. then we received records and he was banned from a prior office for his temper. he has recently been okay but we walk on eggshells to not get to that point. if it should come to that, he will be banned with us as well. most of our banned clients are ones who have 'bad mouthed' us.. trash talk on facebook..
these 2 clients are of a different nature. 

Friday was a neuter surgery.. it was a busy day as the alternate vet was back and the schedule was all booked solid. we didn't stay long that day as we had to come back 'tomorrow'
Saturday was also booked pretty solid. we had a morning exam that ended up as a euthanasia. a 5 year old cat who stopped eating and had lost a lot of weight. she always was sub-temperature, but refused heat. the owners had given her a heating pad, we had as well, and she would walk off of it.
with xrays and labwork (quite difficult with her level of dehydration) it was determined she had liver AND kidney issues, as well as a mass in her abdomen. the owners decided to say goodbye and not prolong her suffering.
in the afternoon we had a frenchie with an ear infection. the owner has been texting with the doctor for a long while.
8/2023: her female was about to have pups and the owner wanted bloodwork before the c-section.
10/2023: she was nursing her pups and had to have emergency spay due to pyometra.
11/2023: she had 4 pups but one died, and 'now one has diarrhea'.
she's constantly texting for food recommendations.
this time momma came in with the ear infection- another vet office gave ear meds and an itchy shot (cytopoint). but she's had 3 shots now and each one lasts shorter duration than the prior one and they "charge too much". we don't?
so I went over the entire history.. the owner kept interrupting. but then if I stayed on her tangent, "will the doctor be coming in?" 
I finally finished history and tried to get a weight. and the dog flipped out! she was trying to fly over the owner's shoulder. then her husband was trying to calm the dog while she weighed her - and wife is yelling at husband to go away, to stop. I had to stand behind the husband while the owner held the dog upside down on the scale, and the husband read out what the numbers on the scale were. I didn't get "tech stuff" (elbows, carpi, teeth, respiratory, nails) and didn't attempt temperature because I wanted her to settle before the doctor would do her exam. I explained to the alternative vet all the exam history and the "nature of the beast". the owner had already come out of the exam room and asked the receptionist "will the doctor be coming in?" the alternative vet went to finish a prior exam and told the receptionist to let her know it would just be a moment longer. when we went in the room, the owner immediately asked to be seen by the primary vet.. so.. the good doctor said - "let them know, I'm finishing with my other exam and I'll be in" - they were supposed to be there at 3 to see the good doctor, but they arrived at 3:45 and had been bumped to the alternative vet. I went in to relay the good doctor's message and the owner said - you might as well try the temp now. the owner was holding the dog.. and as soon as I touched the dog's butt to secure her, she tried to launch over the owner's shoulder. I barely touched with the thermometer (not yet in the butt..) and she's screaming so the husband is trying to calm her again, and the owner put him in his place - again. so.. no temperature. the owner actually asked "did you get it?" uh. no. it doesn't work that fast. "why don't we try a different method? I use the ones that you swipe them like radar and get it" we don't have that kind of thermometer.
our alternate is an ear thermometer.. which a) she doesn't let me touch her. b) she's here for an ear issue.
I held for the good doctor.. and oh man, all bets were off!!! she was screaming and launching and scratching.. and eventually biting. we muzzled her with a flat face muzzle (ie. nacho libre) and I just held on for dear life. the owner kept trying to take her from me, but the good doctor wanted me to keep hold so she'd get used to the restraint (she never did...) she was definitely more vocal and scratching and biting once it came to looking at her ears (that's what muzzles are for). the husband had tried another time to calm her, but the owner quickly put him down. he was about to leave the room but the good doctor told him to stay because he's family.. that would make the Frenchie more comfortable.
the owner said she had been poked and prodded more than she'd like. and she's a fearful dog.
that doesn't explain the half of it !!! 

next week we START the week with a doggie dental and foxtail removal, and 14 appointments..
Wednesday is a kitty spay and a doggie lumpectomy (from the throat!), and 7 appointments.
and we end with a doggie dental, and 15 appointments.

we never had a staff meeting last week.. but they still mention that the alternative vet wants to add a Thursday.. we shall see..
I'm not really in the mood to do that. especially on the long weeks because that will make Wednesday through Saturday a back-to-back with only the Sunday to recover from it all. it's supposedly only a 6 hour day (3 hr appt + 3 hr paperwork) but I'm never home by 4.. ever..

I had thought of doing video blogs on my lunch break..
you'd be able to see me in my hot sweaty exhaustion..
my lunch breaks are sometimes VERY hectic and chaotic and rushed..
other times, I'm writing this out.. so it would basically be the same thing.. in non-readable format..